Willow Wood Hotel

Terms of Service

Welcome to Willow Wood Hotel. By booking a reservation, using our services, or staying at our hotel, you agree to the following Terms of Service. Please read them carefully.


Reservations & Payments

  • All reservations require a valid credit card for confirmation.

  • Full payment or a deposit may be required at the time of booking, depending on the rate plan selected.

  • Prices are subject to applicable taxes and service charges.

  • Guests must be at least 18 years old to book a room.

  • Special requests are subject to availability and may incur additional charges.


Check-in & Check-out

  • Check-in time: 12 pm

  • Check-out time: 11 am

  • Early check-in and late check-out requests are subject to availability and additional charges.

  • A valid government-issued photo ID and the credit card used for booking are required at check-in.


Cancellation & Refund Policy

  • Cancellation policies vary based on the rate selected at the time of booking.

  • Standard reservations can be canceled free of charge up to 48 hours before check-in.

  • Cancellations made within 48 hours of check-in may incur a one-night stay charge.

  • No-shows will be charged 100% of the reservation total.

  • Non-refundable bookings cannot be modified or refunded.


Guest Conduct & Hotel Policies

  • Guests are expected to conduct themselves respectfully and follow all hotel rules.

  • Smoking is strictly prohibited in non-smoking rooms. A penalty fee will be applied for violations.

  • Pets are not allowed unless specified in the hotel’s pet policy.

  • Excessive noise, disturbances, or illegal activities may result in immediate eviction without refund.

  • Guests are responsible for any damages caused to the hotel property.


Privacy & Data Protection

  • Guest information is collected and used by our Privacy Policy.

  • Personal data may be used for booking confirmations, marketing communications, and service improvements.


Liability & Disclaimers

  • The hotel is not responsible for lost, stolen, or damaged personal items.

  • The use of hotel facilities is at guests’ own risk.

  • Willow Wood Hotel reserves the right to refuse service to any guest violating these terms.


Amendments & Governing Law

  • The hotel reserves the right to update these Terms of Service at any time.

  • The laws govern these terms.


For inquiries or assistance, please get in touch with us at: 📞 +234813 342 4983 📧 contact@willowwoodhotel.com


Thank you for choosing Willow Wood Hotel. We look forward to making your stay exceptional!

We gather data from you when you register on our site, submit a request, buy any services, react to an overview, or round out a structure. learn more