Willow Wood Hotel

FAQs

You can book a room directly through our website, by calling our reservations team.

We accept major credit and debit cards (Visa, MasterCard, American Express), bank transfers, and online payment gateways. Cash payments are accepted for walk-in reservations.

Yes, modifications and cancellations are allowed based on our cancellation policy. You can make changes through our website, by contacting customer service, or via the platform where you made your booking.

Our cancellation policy varies depending on the rate plan selected. Standard reservations can be canceled free of charge up to 48 hours before check-in. Non-refundable rates do not allow cancellations

Yes, early check-in and late check-out are subject to availability and may incur an additional fee. Please contact our front desk to arrange this service.

All guests enjoy complimentary WiFi, access to the fitness center, outdoor pool, daily housekeeping, and 24/7 room service. Select suites include additional luxury features.

Yes, we offer airport shuttle services upon request. Please contact our concierge at least 24 hours in advance to arrange your transportation.

Currently, we do not allow pets, except for service animals with proper documentation.

Yes, we provide special rates and packages for group bookings, corporate stays, and event hosting. Contact our sales team for customized offers.

You can reach our customer support team via phone, email, or the live chat feature on our website for any booking inquiries or assistance during your stay.

We gather data from you when you register on our site, submit a request, buy any services, react to an overview, or round out a structure. learn more